We use 304 steel.

No, we advise against this and instead recommend the Ball Mount for studio use

Yes, we produce an extended top bar for the A-FRAME which is 2m long

A maximum of two people can use an A-FRAME at one time

A maximum of two people can use a X-STAGE/X-STAGE Lite pole at one time

A maximum of two people can use a XPERT Pro pole at one time

A maximum of two people can use a XPERT pole at one time

A maximum of one person can use the SPORT pole at one time.

Competition/dual lined two-piece's are designed for commercial (studios and gym) usage. They have an inner steel core that adds rigidity and strength at taller heights. They use an A pole & B pole and a single X-JOINT to reach your desired height.

https://youtu.be/1iLUd7jBKrA

  Home use does not need screw/washer attachment. This is only for studio use.

No, the silicone cover is glued to the pole.

Ensure that the X-JOINT is fully contracted and then insert a broom handle or similar item in to the pole to force out the X-JOINT.

You may have tightened your adjuster screws onto the adjuster rod thread, causing damage to the thread in the process. We do offer a repair service. Please contact our technical team for advice on either tech@xpoleus.com or +1-818-924-3576 and dial 110.

1 x Main Frame Carry Case, 1 x Main Stage Frame, 1 x 4mm, 5mm and 6mm Hex Key, Side Skirts (X-STAGE Standard only), Fixed Wheels (x2), 1 x Pole Case, 1 x X-STAGE A pole,1 x X-STAGE B pole, 1 x Bearing unit, 1 x 250mm X-JOINT, Instruction manual, 6 x stage floor plates and 2 x stage floor plates carry cases.

1 x XPERT Pro A pole, 1x XPERT Pro B pole, 1 x 250mm extension, 1 x Top Insert, 1x 125mm extension, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set), 1 x 180mm X-JOINT, base, upper dome, instruction manual and a 6mm Hex key.

1 x XPERT A pole, 1x XPERT B pole, 1 x 250mm extension, 1 x Top Insert, 1x 125mm extension, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set), 1 x 180mm X-JOINT, base, upper dome, instruction manual, 5mm Hex Key, 6mm Hex key and a carry/storage cases.

1 x SPORT A pole, 1x SPORT B pole, 1 x 250mm extension, 1x 125mm extension, foam padding, 2 x 200mm X-JOINT (3 x 200mm X-JOINT's in a 40mm pole set),1 x 180mm X-JOINT, articulating base, upper plate, instruction manual, Tightening/Releasing Tool, 6mm Hex key and a carry/storage case.

https://youtu.be/6PI6UavmwCE

https://youtu.be/lB3Oa4cs-n8

Depending on amount of use and maintenance, your pole can last from 2-5 years.

No, the X-STAGE pole set requires the X-STAGE base and bearing carrier to function.

No, SPORT, XPERT and XPERT Pro poles are not compatible with the X-STAGE bearing unit.

Use the image below to identify which generations/version X-STAGE you have:

Pre-2014 X-JOINT's have a circular keyway pin in the centre of the joint. Post-2014 X-JOINT's have an oval/pill shaped keyway pin at the centre of the X-JOINT. [caption id="attachment_3294" align="alignleft" width="300"] Post 2014 X-JOINT[/caption] [caption id="attachment_3293" align="alignleft" width="300"] Pre-2014 X-JOINT[/caption]

https://youtu.be/yqCno492Es8

You will need to measure from the floor to the ceiling in the place where you intend to use the pole and then review the appropriate height chart for the pole to ascertain what extension you will need to reach your desired height. This video shows you how to measure your floor to ceiling height: https://youtu.be/ADpGKKBl42Y

No, this is not possible.

No, this is not possible.

Please check the shape of the slot inside the A pole. If it is a semi-circle, it is a pre-2014 XPERT. If it is half an oval, it is a post-2014 XPERT.

Please check the shape of the slot inside the A pole. If it is a semi-circle, it is a pre-2014 SPORT. If it half an oval, it is a post-2014 SPORT.

X-POLE sets are supplied with 2 x 200mm (with 40mm poles, you will receive 1 x 200mm & 1 x 250mm) and 1 x 180mm X-JOINT's as standard. Additional X-JOINT's can be purchased from your local X-POLE office.

While the X-STAGE pole cannot be made taller, it can be made shorter by using an NE extension. Please contact our technical team for advice on either technical@xpoleus.com or+1-818-924-3576.

Unfortunately, we no longer manufacture parts for these products.

No you cannot. Extensions must match the year of the pole. If they do not, extensions will not fit correctly. In some instances you may be able to purchase an adapter. Please contact your local X-POLE office for more details.

Home Mounts are supplied with 4 x 5 x 40mm. Ball mounts do not come with screws.

This will depend on what type of mount you are using and to which type of material you drill. Go to your local hardware store for screw options. Please contact our technical team for further advice on either technical@xpoleus.com or +1-818-924-3576.

Please speak to our technical team regarding weight limits

The X-POLE X-FLY flying pole weighs approximately 40lbs

The X-POLE LyraPole weighs approximately 33lbs

X-POLE hoops weigh approximately 33lbs

The X-POLE A-FRAME weighs approximately 77lbs

The X-POLE X-STAGE weighs 100kg. The X-STAGE Lite weighs 165lbs

The X-POLE XPERT Pro weighs 46lbs

The X-POLE XPERT weighs 41lbs

The X-POLE SPORT weighs 41lbs

https://youtu.be/z9u28yVITcw

Chrome – The industry standard finish and a good all-rounder for all levels of skill/experience. High grade steel poles are coated in Chrome and polished to a high finish. Stainless Steel – A great alternative to Chrome or Brass and very hard wearing. Stainless Steel poles are polished to a mirror finish. Also good for polers with nickel allergies and ideal for commercial environments (studios and gyms) with a lot of polers! Brass – Great in hotter climates as the grip factor increases with the ambient temperature and the perfect choice for polers with nickel allergies. Titanium Gold – Chrome poles are taken and electronically coated with the finish for an enhanced grip. Powder Coat (Black, Pink & White) – Useful for people who struggle to grip standard metal poles. Very high grip factor! Steel poles are powder coated and baked to seal the finish. Available in black, white and hot pink! Silicone (Black & Pink) – The ultimate easy grip pole! Minimal skin to pole contact needed. Steel poles have a silicone sleeve attached to the surface of the pole. Available in 45mm pole diameter only. Chrome – 40mm and 45mm – Steel core with Chrome coating applied Stainless Steel – 40mm and 45mm – Highly polished Stainless Steel pole Brass – 40mm and 45mm –Brass tube. Titanium Gold – 40mm and 45mm – Steel core with Chrome coating that is then electronically treated to give the Gold finish with additional grip Powder Coat (Black, White and Pink) – 40mm and 45mm – Steel core with a powder coat layer baked on Silicone (Black and Pink) – 45mm – Steel core with a 5mm thick silicone sheath glued to the pole

The SPORT, XPERT, XPERT Pro, X-STAGE and X-STAGE Lite are all portable poles.